- Orders for private accounts or misplaced accounts are not eligible for a refund.
- An order can be canceled before the start of the service delivery. If we encounter problems delivering your service, you are entitled to a refund for the percentage of the service that was not fulfilled. In case you are not satisfied with the quality of our service, we will always be open to finding a solution to deliver the services to your satisfaction, although this never happened so far with any of our orders.
- If the cancellation comes while we have already started delivering the services, we will retain the appropriate amount for the services already rendered.
- For successfully completed orders we cannot offer refunds, only in very rare cases based on the circumstances.
- You as a consumer must agree that you are not entitled to a refund after the order has been accomplished.
- For certain services, there are delays in the numbers reporting, such as YouTube and other platforms, so we cannot offer a cancelation while the count is delayed.
- For any applicable refunds, we will use the same payment method unless another payment method is specified.
- In case there are any fraudulent activities with your account such as stolen credit card we will terminate your account immediately.
- The European Union offers a platform for Online Disputes Resolutions, make sure you visit this for more details: http://ec.europa.eu/consumers/odr